Privacy Policy 8mbet — Your Data Security Is Our Priority

8mbet cares about the privacy of every member who uses our platform. We understand that your personal information is sensitive and valuable, and we are committed to handling it with full responsibility, transparency and respect.

This Privacy Policy applies to all users of the 8mbet website, our iOS and Android mobile apps, and all services provided under the 8mbet brand. This document should be read together with Terms and Conditions ours, which constitutes the entire agreement between you and the platform.

If there are any material changes to this Privacy Policy, we will notify you via registered email or through an in-platform notification before the changes take effect.

8mbet collects personal data across the following categories, depending on the nature of your interaction with the platform:

Personal data collected by 8mbet is used solely for the following legitimate and stated purposes:

• Identity verification and compliance with KYC (Know Your Customer) requirements.
• Processing deposits, withdrawal of winnings, and account balance management.
• Detection and prevention of fraud, money laundering, and other unlawful activities.
• Providing customer support and resolving enquiries or complaints.
• Sending account-related communications such as transaction confirmations and security alerts.
• Improvement and development of platform services, features, and user experience.
• Compliance with legal obligations and regulations applicable to platform operations.
• Sending promotional information and special offers — only if you have given consent for this purpose.

8mbet does not use your data for any purpose beyond those stated above without first obtaining your consent.

Your privacy is our responsibility. 8mbet does not sell, rent, or trade your personal data to any party for commercial gain. However, there are limited situations where data may be shared with trusted third parties:

• Payment Processors: Required transaction data is shared with payment service providers to process your deposits and withdrawals.
• KYC Verification Providers: Identity documents are shared with accredited identity verification services for compliance purposes.
• Game Providers: Required session information is shared with third-party game providers to ensure smooth game operations.
• Authorities: Information is shared with law enforcement agencies or regulatory bodies when required by law.

8mbet implements a range of technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure:

• 256-bit SSL/TLS encryption for all data communications between your device and our servers.
• Passwords are stored using strong hashing methods — we cannot read your password.
• Two-factor authentication (2FA) is available for all member accounts as an additional security layer.
• 24/7 real-time system monitoring to detect suspicious activity or intrusion attempts.
• Role-based access controls (RBAC) to ensure internal staff only access the data they need.
• Regular security audits and penetration testing to identify and patch vulnerabilities.
• A comprehensive incident response plan to address any data breaches swiftly.

The 8mbet website and app use cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance Cookies: Collects anonymous information on how users interact with the platform to help us improve functionality and speed.
• Preference Cookies: Stores your preferences such as language and time zone for a more personalised experience.
• Analytics Cookies: Helps us understand aggregate usage patterns for continuous product improvement.

You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the 8mbet platform.

As an 8mbet member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

8mbet retains your personal data for as long as your account remains active or as long as necessary for the purposes stated in this Privacy Policy. Our general data retention policy is as follows:

• Active account data is retained for as long as your account remains active on the platform.
• Financial transaction records are retained for a minimum of five (5) years for legal compliance and audit purposes.
• Customer support communication logs are retained for three (3) years.
• Technical and security log data is retained for twelve (12) months.
• After an account is closed, personal data no longer required for legal purposes will be deleted or anonymised.

If you close your account, any data retained after closure is solely to fulfil legal obligations, resolve outstanding disputes, or prevent fraud.

8mbet reserves the right to update or modify this Privacy Policy from time to time in response to changes in law, technology, or our business practices. We are committed to informing you of any material changes in a clear and timely manner.

Notifications of Privacy Policy changes will be sent via registered email or displayed as an in-platform notification at least 14 days before the changes take effect, unless an immediate change is required for legal or security reasons.

The "Updated" date at the top of this document reflects the date of the latest revision. Continued use of the 8mbet platform after any revision takes effect constitutes acceptance of the updated privacy terms.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 8mbet handles your personal data, we encourage you to contact us directly.

The 8mbet support team is available via live chat 24/7 on our platform. For privacy-related enquiries specifically, include the subject "Privacy Enquiry" in your message so it can be routed to the responsible team more quickly.

For more information about your rights and how to use our platform responsibly, please also refer to the page Responsible Gaming and Terms and Conditions ours.